New Shipping Service Request Form
The Shipping Service Request Form has been updated to comply with LMU’s Workday processing requirements for accurate departmental accounting.
The following information will now be required for all future Shipping Service Requests:
- Fund Name and Number
- Cost Center Name and Reference ID
- Program, Grant, or Gift Name and Reference ID
To locate the required information within Workday, search “Data Audit” in the Workday Search Bar and select the appropriate report from the search results. Alternately, contact your departmental budget manager for the required information.
Please note, “Legacy Account Numbers” and “Legacy Department Names” that were used before the transition to Workday will no longer be accepted as a form of billing.
Incomplete or inaccurate Shipping Service Request Forms may cause delays in shipment until the aforementioned information is provided.
The new Shipping Service Request Form can be downloaded from the "Forms" section or by clicking here.
Winter 2024
During Winter Break, the Distribution Center will have altered operating times.
From Monday, December 16 to Thursday, December 19, the Distribution Center will have normal operating hours.
On Friday, December 20, the Distribution Center will be closing early at 2:00PM.
On December 23, 26, 27, and 30, the Distribution Center will be open from 8:00AM to 12:00PM. On these days, the Distribution Center will not make any deliveries to departments.
Normal Operations will resume on Thursday, January 2, 2025.
Amazon Lockers are Available
LMU is piloting a bank of Amazon lockers at Founders Pavilion, specifically behind Kikka Sushi. Students can have their Amazon orders delivered directly to the locker bank by selecting the “Rica” delivery point in the shipping address field.
Once a customer has been notified that their package was delivered to the Amazon locker, they will have three days to collect their items.
*Amazon locker banks operate 100% independently from the LMU Distribution Center.*
For Faculty/Staff:
Departmental Mail and Package Delivery
The Distribution Center will attempt deliveries to open departments and Mail Stops with an available staff member. Please call (310) 338-2763 to request delivery if an attempt has not been made (Mail or Packages). Please note that offices must be regularly staffed for deliveries to be made.
If packages are not properly addressed, they will be sorted in as "To be determined" or TBD and will be discarded or donated after 30 days.
Mail Forwarding
Unfortunately, the Distribution Center is unable to forward individual faculty or staff mail. Please contact your Department Chair or Office Admin to determine how mail is retrieved.
For Students:
Package Retrieval - Time Limit
All unclaimed student packages will be discarded or donated after 30 days of delivery.
For any special accommodations or time extensions please contact the HelpDesk at DCHD@lmu.edu
Student Mail Retrieval
Students living on campus may pick up their mail from the Mail Center in Suite 1111 of University Hall. If a student living off-campus would like to have mail forwarded to a new address, they should contact the Distribution Center Help Desk (DCHD@lmu.edu).
Mail Forwarding
If you are no longer attending LMU, graduating, or taking a temporary leave of absence, you can submit a Mail Forward Request. Click on the + next to "Students". Mail can only be forwarded to a US Domestic Address.
Updated 1.07.2025