Anthem and UC Health FAQ

This page will continue to be updated in real time, as the university learns more about the ongoing contract renegotiations between Anthem and UC Health. Our goal is to provide continued transparency to help inform your decisions about the best health care options for you and your family. 

Last revision: Monday, Jan. 8, 2024 at 4:30 p.m.

  • On Jan. 8, 2024, Anthem has advised LMU that they have yet to reach an agreement with UC Health and will continue to actively negotiate toward reaching an agreement. Anthem began sending UC Health termination letters to all LMU HMO members on Jan. 4, 2024, advising that UC Health will no longer be considered an in-network provider as of March 1, 2024, if Anthem and UC Health are not able to reach an agreement by February 29, 2024. Please note that these letters were required to be sent due to Department of Managed Health Care (DMHC) regulations.

  • For Anthem members enrolled in the HMO plan who have UCLA primary care providers (PCPs) or are using the UCLA network, members could continue to use UCLA providers and services through Feb. 29, 2024. Those members not currently using the UCLA network would no longer have access to UCLA providers and services, starting Mar. 1, 2024. 

    For Anthem members enrolled in the PPO and HealthSave plans, UCLA services would be considered out-of-network starting March 1, 2024. PPO and HealthSave members could continue to use UCLA services under their existing out-of-network coverage after March 1, 2024. 


  • While nothing is certain, Anthem and UC Health remain dedicated to achieving a comprehensive agreement by the end of this calendar year and strive to secure a new contract agreement moving forward. They have expressed as much to LMU, and our leadership remains in close communication with theirs to push for a timely resolution.


  • LMU is not a party to these negotiations, but LMU senior leadership recently met with Anthem senior leadership, and remains in close communication with Anthem representatives to push for a timely resolution.  

  • Yes. The university recognizes the frustration and uncertainty this may be causing, in light of what we just went through with Aetna and their contract negotiations with the UC system last year. These contract discussions are a standard, normal and routine part of the health care industry. 

  • Please email

  • Please refer to VP Pluzdrak's Oct. 11, Oct. 13, and Jan. 8 communications.