Students

Trackable packages, such as those delivered by UPS, FedEx, and Amazon, are picked up at the Distribution Center. The Distribution Center is located in University Hall on Parking Level P2. For further assistance, please consult the guide on Navigating to the Distribution Center or the campus map at this link.

Mail and magazines are picked up at the Campus Mail Center. The Campus Mail Center is in University Hall, on the ground floor. It is near Einstein's Bros. Bagels, underneath the escalators. 

Photo identification, such as a LMU OneCard or a driver's license, is required to pick up packages and mail. Images of photo identification are not an acceptable form of identification.

Effective July 1, 2025:
The Distribution Center is ready to receive all packages and mail for new and returning students. Please ensure that all incoming shipments are properly labeled with your full name and designated MSB number to avoid delays.

Generally no, but there are exceptions.

There are no restrictions on the size or weight of non-freight packages under 200 pounds (~90 kg). Packages more than 200 pounds are considered oversize.

Please note, students are responsible for moving their packages to the final destination. The Distribution Center does not provide hampers or moving assistance.

For additional moving support, please contact the Housing Office at (310)-338-2963 to inquire about access to LMU student moving bins.

For oversize packages and freight shipments, please contact the Distribution Center prior to delivery. Oversize packages and freight shipments will be approved for delivery on a case-by-case basis. Freight shipments that do not receive prior approval may be rejected at delivery, potentially incurring additional fees.

No, there is no limit to the number of individual packages you can send to the Distribution Center. The current record is about 83 individual packages.

To track a package, use the tracking number provided by the carrier (e.g., UPS, FedEx, USPS) and enter it on the carrier’s official website.

For packages that have already entered the campus distribution system, please use SCLogic Intra Package Tracking available at this link.

Yes. If you are currently enrolled as a LMU student, you can still receive mail at the Campus Mail Center and packages at the Distribution Center. If you are a LMU student returning in the fall semester, you may send packages and mail to the Distribution Center during the summer.

No. Only current LMU students can receive mail and packages at LMU. If you are a LMU student returning in the fall semester, you may send packages and mail to the Distribution Center during the summer.

The Distribution Center will hold packages for a minimum of 30 days.

Packages that remain unclaimed beyond 30 days will be considered abandoned and may be disposed of or donated in accordance with university policy.

The Distribution Center recommends following these guidelines whenever sending packages or mail to LMU:

1. Label all packages with both the full name and MSB number for the recipient.
2. Do not share MSB numbers between students. MSB Numbers are unique to individuals. 
3. Do not send packages containing cash, checks, gift cards, or other highly liquid items. If the package is necessary, send the materials through trackable shipping. Do not sent these materials through standard first class mail.
4. For high value items, consider purchasing shipping insurance for lost or damaged packages.
5. For important, time sensitive items, such as medicine, use a trackable shipping option. Additionally, feel free to contact the Distribution Center to ensure delivery.

A Distribution Center Package Pick Up Notification will be sent to your LMU email when your package is ready for pick up.

After delivery, all packages require time to be processed into the Distribution Center’s internal manifest. You will receive a Distribution Center Package Notification once your package has been fully processed and is ready for pickup.

Please note that for USPS deliveries, notifications are generated when the package arrives at the local post office, not when it reaches LMU. As a result, USPS packages may experience delays of up to two business days between the notification and actual campus delivery.

No. The Distribution Center does not accept deliveries from online grocery or food delivery services.

Orders placed through services such as Instacart, Amazon Fresh, Uber Eats, Grubhub, or similar platforms must be coordinated for direct delivery to the recipient. The Distribution Center will refuse all deliveries from these services.

The Distribution Center does not have freezer storage and cannot guarantee refrigeration for items marked as perishable.

If you are expecting a temperature-sensitive delivery, please contact the Distribution Center in advance to coordinate expedited handling and delivery.

Yes, there are prohibited items that you cannot ship to LMU. These include but are not limited to:

1. Alcoholic beverages, including for students who are older than 21 years old,
2. Tobacco and nicotine products,
3. Illegal drugs,
4. Explosives and hazardous materials, such as fireworks, rocket engines, and fuels,
5. Weapons or weapon-like items, including replicas and toys that could be perceived as weapon.

Any package labeled or discovered containing any one of these prohibited items will be refused upon delivery. If delivery is made, the package will remain in Distribution Center possession and will be reported to the Office of Student Conduct & Community Responsibility.

Yes. You may authorize another individual to pick up your packages by sending an email to dchd@lmu.edu from your LMU email account.

Your email must include the full name of the individual and a clear statement of permission authorizing them to retrieve your packages.

The Distribution Center Lockers offer a 24-hour pickup option for packages. If your package is placed in a locker, you will receive a Distribution Center Package Notification with instructions on how to access your package.

The lockers are located just outside the main doors of Distribution Center. To retrieve your package, enter the PIN provided in the notification. Once the PIN is entered, the locker will open automatically.

The Distribution Center Lockers are totally separate from the Amazon Lockers (RICA). Packages ordered to the Amazon Lockers (RICA) will not be delivered to the Distribution Center Lockers.

Yes but locker space is limited. Next-day or time-sensitive packages have priority occupation. All other packages are placed in lockers on an ad hoc basis, depending on availability.

To request locker usage, please email the Distribution Center Help Desk at dchd@lmu.edu with the tracking number of the package to be lockered. Requests will be processed for pick up on the first business day after the request.

Important: Locker use is not guaranteed and repeated or excessive requests may result in revocation of locker privileges.

Yes, there are two Amazon Lockers available for student use. 

"Rica" Amazon lockers are located in Founders Pavilion, behind Kikka Sushi.

"Yula" Amazon lockers are located outside of Leavey 6, near the Student Housing Office.

To select one of these lockers, change your pick up location when ordering items through Amazon.

Please note that Amazon operates and maintains these lockers independently from the Distribution Center. The Distribution Center does not manage, service, or have access to these lockers. Any package delivered to the Amazon Lockers

The Distribution Center and Campus Mail Center must receive all outbound packages and mail 2:30PM. Any material dropped off after 2:30PM will be delayed to the following day.

Typically no, but the Campus Mail Center and Distribution Center have a very limited supply of shipping materials available. Students are expected to provide their own shipping supplies, particularly when preparing large or high-volume shipments.

Yes. To forward your mail to another address, please complete a Mail Forward Request. Once submitted, all mail will be forwarded to your new address for approximately 3 months.

Yes. To forward a package, email Madison.Youch@lmu.edu or Rebekah.Hurst@lmu.edu with the following information:

1. Subject Line: Package Forward Request
2. First and Last Name
3. MSB Number
4. Tracking Number of the Package
5. Phone Number
6. Email