Please wait for a DC Notification in your Lion Email before picking up packages at the Distribution Center.
Student Address Format
First & Last Name (no nicknames)
Loyola Marymount University
1 LMU Drive, MSB-####
Los Angeles, CA 90045
Mail and packages may be delayed or returned if not properly addressed. Student mailbox numbers are emailed to first-year students and new transfer students during the first two weeks of August. Students may also look up their mail box numbers in PROWL.
All enrolled students can ship packages to the Distribution Center regardless of living on campus.
It is important to use your complete/chosen first and last name AND MSB # on file with the Registrar’s Office.
Do not use unregistered/unassociated preferred “Nick” names that do not match the MSB # on file with the Registrar’s Office.
Names that do not match exactly with the MSB # in the database will cause processing delays or possibly be returned to sender or discarded.
- Do not send cash, checks, gift cards or other items of value via standard first class stamped mail. We recommend trackable methods: USPS (Registered, Certified, or Priority services), UPS, or FedEx.
- Please be cautious when mailing birthday, best wishes, or holiday cards with valuable items inside.
- Purchase insurance when shipping valuables so that you are protected against loss or damage. Some carriers include insurance, please check with your carrier, on the value.
- If you must send medication, please send the medication using FedEx, UPS or USPS Priority, not standard first class or parcel.
Amazon Lockers at Founders Pavilion Available Now (Name: Rica)
LMU is piloting a bank of Amazon lockers at Founders Pavilion, specifically behind Kikka Sushi. Students can have their Amazon orders delivered directly to the locker bank by selecting the “Rica” delivery point in the shipping address field.
Once a customer has been notified that their package was delivered to the Amazon locker, they will have three days to collect their items.
*Amazon locker banks will operate 100% independently from the LMU Distribution Center.*
Package Retrieval and Letter Mail - Time Limit
All unclaimed student packages shipped by USPS will be returned to sender 30 days after they have been received. For packages shipped by other carriers (UPS, FedEx, etc.) the items will be discarded or donated.
United States Postal Service Letter Mail will be returned to sender after 30 days of arrival and sortation. Time will be extended during Winter Break and the Summer Break.
The Mail Center does not Hold any Mail for students, only temporary mail forwarding is available.
For special accommodations or time extensions, please contact the HelpDesk at DCHD@lmu.edu
Perishable Items
Perishable Packages/Boxes and Flowers will be held for 2 days or 48 hours before being discarded and/or recycled. Refrigeration is not guaranteed due to limited space and freezers are not available.
Grocery delivery services, like Amazon Fresh or Instacart, are not approved LMU shippers due to health and safety reasons, as well as a lack of facilities to properly accommodate such goods. Any shipments from them will be rejected or returned.
Mobile App Food Delivery
The Distribution Center does not accept any Mobile App Food Deliveries. Students should instruct all drivers to meet them directly on campus or at your dorm location.
Please verify with Campus Safety Services for more information on campus access for visitors.
Mail Forwarding
Students may forward their mail to an off-campus address for the following reasons:
- Leave of Absence
- Graduation
- Summer Break
- Study Abroad
To request mail forwarding services, please submit a mail forward request.
*Please note that it normally takes the US Postal Service twelve to fourteen days to forward first-class mail. However, it may take up to six weeks to deliver forwarded mail. Items received from couriers other than the US Postal Service are not eligible for forwarding.
Package Forwarding from LMU
If you shipped a package(s) to LMU accidently due to Graduating, Summer Break, Studying Abroad, or any other reason, you can have the package shipped to your current address. Please email DCHD@lmu.edu with your tracking number and current address to generate a shipping quote to send your package(s). Packages will only be shipped once payment is made.
Alternative Package Pick-up
If you cannot pick up a package due to an emergency and would like another person to pick it up, please send the request to DCHD@lmu.edu using your lion email address. The individual picking up the package must bring photo identification in order to claim the package.
Outgoing Mail and Packages
The Campus Business Center offers limited USPS, FedEx, and UPS services. Flexi dollars and credit cards are accepted for all transactions.
Notes and Restrictions:
- We cannot ship any international non-documents package. If you are trying to ship a package or commodity overseas you will have to post it through an official courier outlet.
- We cannot ship any packages weighing over 16oz to a military address (APO/FPO).
- All outgoing mail weighing over 16oz must bear a return address.
- We do not accept pre-paid UPS shipments. Any such shipments can be dropped off at one of the UPS dropboxes on campus, or at a UPS store.
Overnight Shipments
You must e-mail the Distribution Center HelpDesk (DCHD@lmu.edu) at least 24 hours in advance if you need to pick up an overnight package before 3:00 p.m. on the day it arrives. The e-mail must indicate the expected arrival date, the carrier, and the tracking number.
Student Employment Opportunities
The Distribution Center employs a large number of LMU students to assist in processing mail and making deliveries on campus.
Check Workday for all Distribution Center openings. Please note that all DC student positions require work study awards.