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LMU OneCard Terms of Use Agreement

By becoming an LMU OneCard cardholder, you are agreeing to the following terms and conditions: 

 

LMU OneCard Terms Of Use Agreement

 

  1. LMU OneCard Acceptable Use: The LMU OneCard may be used for personal identification, providing access to authorized buildings and rooms across campus, entrance to various campus facilities and events, obtaining campus services (Library, Burns Rec, Mail Distribution Center, etc.), and making purchases through “stored value accounts” such as the L-I-O-N meal plans, S-Dollars, and/or Flexi, etc. LMU OneCards may not be used by anyone other than the named cardholder.  Any misuse of the LMU OneCard will result in confiscation of the card and the cardholder may be subjected to further university disciplinary action as a violation of the applicable “code-of-conduct” policy based on university status.  Any lost/stolen LMU OneCard should be immediately suspended by the cardholder to prevent misuse.  Cards can be suspended online 24/7 by visiting the LMU OneCard webpage and selecting the appropriate action or stopping by the Campus Business Operations | OneCard office in University Hall, Suite 1100 during business hours – Mon-Fri, 8a-5p with extended hours on Wednesdays during the academic year.  The card can be reactivated by contacting the Campus Business Operations | OneCard office.
  2. Replacement LMU OneCards: The initial LMU OneCard is provided to eligible LMU Community members at no cost, however the card remains the property of Loyola Marymount University and therefore must be replaced by the cardholder for a fee, currently $20, if lost/stolen or intentionally damaged. The LMU OneCard is a multi-functional “Smart Card” containing data chip technology, filament wires and a magnetic stripe(s) which will fail to function if damaged.  The cardholder may not attempt to alter the LMU OneCard in any way or they will incur a fee for replacement.  Methods of payment include Student Account, Flexi, or Visa/Mastercard/Discover, – NO CASH OR CHECKS. If the LMU OneCard fails to function due to normal wear and tear, the card will be replaced at no cost so long as the damaged card is provided at the time of replacement.
  3. Temporary Cards: Cardholders who may know the whereabouts of a misplaced card can obtain a Temporary Card from the Campus Business Operations | OneCard office - or if lost outside of regular business hours, from Campus Safety.  Temporary Cards function the same way as the suspended, primary LMU OneCard until the next business day at 10 AM. After 10 AM of the next business day, the Temporary Card will be automatically suspended. The cardholder must return the Temporary Card to the Campus Business Operations | OneCard office to either reactivate a found LMU OneCard or pay a fee to obtain a replacement LMU OneCard. Failure to return the Temporary Card to the Campus Business Operations |OneCard office will result in a fee charged directly to either a Student Account or Flexi stored value account.
  4. LMU OneCard Stored Value Accounts: The LMU OneCard is neither a credit card nor an ATM card, but it can be used like a debit card (Flexi) at participating locations both on and off campus. To learn more about the different stored value accounts, how to use them (including how to make a deposit etc.) and how to monitor activity, please visit the LMU OneCard webpage. It is the cardholder’s responsibility to remain vigilant on all account balances and report any unauthorized activity right away to limit personal liability by sending an email within 48 hours to onecard@lmu.edu.  Any accounts that maintain a negative balance can result in the suspension of the LMU OneCard. Any dispute reported in a reasonable amount of time (not to exceed 60 days) will be investigated and if warranted, Campus Safety will be notified to file an official report. Any cardholder leaving the university for any reason may request a refund on Flexi account balances over $20 by sending an email to onecard@lmu.edu. Refund checks will be mailed to the cardholder address on file. Any Flexi accounts under $20 or left inactive for an extended period of time are subject to forfeiture to offset university administration costs.

 

 

* LMU OneCard Terms and Conditions are subject to change at any time.