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LMU OneCard Terms of Use Agreement

By becoming an LMU OneCard cardholder, you are agreeing to the following terms of use*: 

  1. LMU OneCard Acceptable Use: The LMU OneCard may be used for personal identification, providing access to authorized buildings and rooms across campus, entrance to various campus facilities and events, obtaining campus services (Library, Burns Rec, Mail Distribution Center, etc.), and making purchases through “stored value accounts” such as the L-I-O-N or A meal plans, S-Dollars, and/or Flexi-Dollars, etc. LMU OneCards may not be used by anyone other than the named cardholder.  Any misuse of the LMU OneCard will result in confiscation of the card and the cardholder may be subjected to further university disciplinary action as a violation of the applicable “code-of-conduct” policy based on university status.  Any lost/stolen LMU OneCard should be immediately suspended by the cardholder to prevent misuse.  Cards can be suspended online 24/7 by logging into your Lion Wallet and selecting "Account Management" and then "Lost/Stolen Card".  You can also stop by the Campus Business Operations | OneCard office in University Hall, Suite 1100 during business hours: Mon-Fri, 8a-5p (with extended hours on Wednesdays during the academic year).  Cards can be reactivated by walking into the Campus Business Operations | OneCard office and presenting the found card.
  2. Replacement LMU OneCards: The initial LMU OneCard is provided to eligible LMU Community members at no cost, however the card remains the property of Loyola Marymount University and therefore must be replaced by the cardholder for a fee, currently $20, if lost/stolen or intentionally damaged. The LMU OneCard is a multi-functional “Smart Card” containing data chip technology, filament wires and magnetic stripes which will fail to function if damaged.  The cardholder may not attempt to alter the LMU OneCard in any way or they will incur a fee for replacement.  Methods of payment include Student Account, Flexi-Dollars, or Visa/Mastercard/Discover, – NO CASH OR CHECKS.  If the LMU OneCard fails to function due to normal wear and tear, the card will be replaced at no cost so long as the damaged card is surrendered at the time of replacement.
  3. Temporary Cards: If the OneCard is lost/stolen outside of regular business hours and you need access to your room, you can obtain a temporary card from Campus Safety.  Temporary Cards function the same way as the suspended, primary LMU OneCard until the next business day at 10 AM. After 10 AM of the next business day, the Temporary Card will be automatically suspended. The cardholder must return the Temporary Card to the Campus Business Operations | OneCard office to either reactivate a found LMU OneCard or pay a fee to obtain a replacement LMU OneCard. Failure to return the Temporary Card to the Campus Business Operations |OneCard office will result in an additional $20 fee charged directly to either a Student Account or a Flexi-Dollars account as the temporary card will need to be replaced.
  4. Virtual OneCards: You can access your Virtual OneCard by logging into your Lion Wallet and select "Display Virtual OneCard".  The barcode on the front will provide university cashiers access to your Stored Value Accounts to purchase food, etc.  The Virtual barcode on the front image will refresh after 5 minutes or after a sales transaction is completed for improved security.  If you touch the face of the Virtual OneCard, the image will flip to reveal your actual LMU Services barcode on the back, so you can still have access to various LMU Services (Library, Burns Rec, Mail Distribution Center, etc.).  This barcode does not refresh so be sure to touch the image again to flip the card back to the front image, or close the application.  The Virtual OneCard does not provide room access at this time.
  5. LMU OneCard Stored Value Accounts: The LMU OneCard is neither a credit card nor an ATM card, but it can be used like a debit card at participating locations both on and off campus. To learn more about the different stored value accounts, how to use them (including how to make a deposit etc.) and how to monitor activity, please visit the LMU OneCard webpage.  Account funds cannot be reimbursed by the OneCard office in the event of theft.  If you believe your card has been stolen, the theft should be reported to Campus Safety right away to file an official report.  It is the cardholder’s responsibility to remain vigilant on all account balances and report any unauthorized activity right away to onecard@lmu.edu after contacting Campus Safety.  Any accounts that maintain a negative balance can result in the suspension of the LMU OneCard.  Any cardholder leaving the university for any reason may request a refund on Flexi-Dollars account balances over $20 by sending an email to onecard@lmu.edu  within 60 days of departure and providing a reliable mailing address.  Any checks returned to us as undeliverable by USPS will need to be picked up on campus in person.  Any Flexi-Dollars accounts under $20 or left inactive for an extended period of time are subject to forfeiture to offset program administration costs. Any disputed deposits will result in the immediate suspension of the applicable Flexi and/or S-Dollar account pending investigation and the Flexi and/or S-Dollar account owner will be liable for any charges made with the disputed, deposited funds. 

* LMU OneCard Terms of Use are subject to change at any time, so please check back often.