FAQs

If a question is not answered here, please do not hesitate to contact the Parking Office in University Hall Ste. 1766, email parking@lmu.edu or call (310) 338-1681.

General

Why is LMU charging for parking?

LMU is charging for parking for the following reasons: 1) to pay for the construction of additional parking on campus as mandated by the LA City Planning department as a condition of approval of the Campus Master Plan, 2) to pay for ongoing parking operations, including complimentary valet services 3) to cover the faculty/staff assistance program which will provide a supplement based on a tiered salary scale and to students who are most in need of assistance.

What is the money being used for?

The parking fee covers the construction of new parking on campus, the first project will be a garage beneath the new Life Sciences Building where the Seaver Parking Lot was located. The underground structure will replace the lost spaces in the Seaver Parking Lot and add 190 additional parking spaces. Parking charges will also cover the cost of department operations. Finally, the fee covers assistance to faculty and staff based on salary tiers and to students based on financial aid.

What are the parking enforcement hours?

Parking as it relates to local and state regulations (CVC and LAMC) are enforced 24 hours a day, 7 days a week. However, paid parking and parking assignments are only enforced Monday through Friday, 8am until 8pm.

What happens after 8pm?

Paid parking is enforced Monday through Friday, 8am until 8pm. Vehicles parked on campus outside of these hours are not expected to pay for parking. Vehicles must be in their assigned sectors Monday through Friday, 8am to 8pm. CVC and timed space regulations are in effect 7 days a week, 24 hours a day. Vehicles not in compliance with these regulations may be cited and/or towed at the owner's expense.

Is there an offsite parking lot?

No. LMU uses off-site parking only for exceptionally large events like Undergraduate Commencement.

Will purchasing a permit guarantee me a parking space when I arrive on campus?

Paying for parking does not guarantee a parking space. We recommend allowing ample time for parking and getting to your location. However, we do offer complimentary valet for paid vehicles to assist with immediate parking needs, reducing the amount of time faculty, staff and students spend searching for an open space.

Are there assigned locations for faculty, staff and students to park?

Yes. There will be designated parking for faculty, staff, students, and visitors. Students are required to park in their assigned sector, according to the Sector Assignment Map Sector Assignment Map. There are several areas reserved for employees only. Most of these areas are demarked by yellow parking stalls or behind an automated gate arm that requires One Card access.

Where can I park on campus?

Students refer to the Sector Assignment Map. Visitors, employees, and affiliates refer to the Visitor Parking Map.

Are student parking sectors enforced?

Sector assignments enforced Monday to Friday from 8am through 8pm. Sectors are assigned based on residency. Students should refer to the Sector Assignment Map. Employees are not restricted by sector, but do have some limitations of where and where not to park. Lot I - Xavier is restricted to visitors only.

Can I store my vehicle on campus over break?

Yes, however, it's important you check with the Parking Office for the best place to park your vehicle. Please refer to the Vehicle Storage and complete the Vehicle Storage Form. Often construction and maintenance projects take place over long holidays, requiring vehicles to be relocated if parked without authorization. Owners of vehicles towed will be charged the cost of relocation for parking without the Parking Office's consent.

Registration

How do I register?

For faculty, staff and students, registration is done online by logging into my.lmu.edu, and selecting "LMU Park" from "System Logins." You will then be redirected to our secure site where you should proceed with the online navigations.

Visitors and guests to LMU can register several ways. The most common way to register and pay is through one of our many conveniently placed Pay Stations or our mobile app, Parkmobile. In addition, guests planning ahead can create an online account as a guest through LMU Park and purchase one of the various visitor parking options.

What's my employee classification?

Refer to HR Employee Classification or contact Human Resources.

Will I need a login and password?

Yes. LMU community members will use their myLMU account credentials to gain access to LMU Park. Guests will need to create their own parking account if going through LMU Park or Parkmobile. Pay Stations do not require any login or password.

How can I find my VIN #?

Finding your VIN # is simple. It is typically located on the driver's side of the dash, visible through the front windshield, on the inside of either door, on your registration and insurance documents. For a detailed explanation, please click HERE.

How will I pay for a permit?

Students enrolled in 7 or more billable semester hours will be automatically charged for a semester parking permit. Those students not bringing a vehicle or not wanting to be charged automatically must opt-out before each semester's deadline. The opt-out deadline is the LMU class add/drop date.

Full-time Faculty and Staff and Part-time Staff pay via payroll deduction. This must be initiated by the employee by going through LMU Park, registering a vehicle and agreeing to the payroll deduction terms.

Part-time Faculty and Per Diem Staff pay by semester. This is also done through LMU Park and needs to be completed prior to parking on campus.

Visitors and guests can pay with credit cards or cash at a Pay Station, online via LMU Park, or through the Parkmobile app.

What if I forget to register?

If you forget (or choose not to) to register, you'll have to pay for parking as a visitor or your vehicle will receive a citation. 4 or more unpaid citations may result in towing and the revocation of parking privileges at the owner's expense.

What happens if I sell my car?

Please notify the Parking Office. If you do not make the appropriate changes you may be held responsible for citations received by the new owner.

I have multiple vehicles. Do I need to purchase a permit for each of them?

You may register multiple vehicles under a single permit, however, only one vehicle may be on campus at a time. Vehicles registered to a single permit parked simultaneously will be issued a parking citation. If you need to have more than one vehicle on campus at a single time, the additional vehicles must be paid for as visiting vehicles.

I'm an affiliate or vendor of LMU and do not have a myLMU account. What now?

You will need to create an account in LMU Park. You will create your own username and password. You must use a unique e-mail address. Please remember your login information as it will be required each time you purchase a permit or make a change to your parking account.

What instructions can I give my visitors?

For general information about visiting campus, click here.

How will you know if someone is a visitor?

For the purposes of paying for parking, any vehicle not registered to an LMU Faculty/Student/Staff/Affiliate will be considered a visitor and will be expected to pay for parking on a daily basis.

Do I have to pay to park in a handicap space on campus if I have a disability placard?

LMU will be charging all vehicles parking on campus during enforcement hours per CVC 22511.5. The possession of a valid ADA placard will not exempt someone from being charged for parking.

I have an electric or hybrid car; do I have to pay if I park it on campus?

Yes, all vehicles are must pay to park on campus Monday through Friday from 8am until 8pm.

Can I charge my electric car on campus?

We have 10 EVC stations: 8 in Lot A - Hannon and 5 in the University Hall P2. LMU does not manage the charging stations and drivers wishing to use these areas must contact the Blink Network to register.

If I carpool with someone and we take turns driving, do we both get a discounted/carpool rates for our permits?

While carpooling is encouraged, there is currently no formal carpool discount aside from the savings on sharing the cost of a single permit. Carpoolers should be aware that the primary permit owner is responsible for all citations received. LMU is not responsible for any disagreements regarding permit cost/savings or financial promises made between carpooling parties.

Do I have to register my bicycle?

Yes. Please submit a form with the Department of Public Safety.

Payment

If I choose to cancel my permit, how do I go about this?

To cancel your parking permit you will need to notify the parking department at least one pay period in advance in person or in writing (e-mail is appropriate, parking@lmu.edu).

Can I get a refund if I choose to cancel my parking permit?

Students may receive a refund per the University's tuition refund guidelines. Those paying for parking on payroll deduction will not be paying ahead so there would be no refund. Refunds will NOT be available for part-time faculty and per diem staff on discounted parking permits rates. Late cancellations will not be refunded the amount from the time desired cancellation to the time of the actual cancellation.

If I cancel my permit (paid with payroll deduction) mid-month, will I be charged incrementally (only the period my permit was valid)?

Depending on the payroll date, you will only be charged what you use. The deduction is actually charging you for the time you used prior to the payroll deduction, meaning if you cancel in the middle of the month and have already been charged for one deduction, you will not be charged the 2nd deduction.

When purchasing my permit it says $29.75 a pay period but I'm being charged $59.50. Why is that?

The permits run on a monthly renewal schedule, however, our payroll deduction are broken into two payments of $29,75. Payroll deduction charges the first two pay periods of each month to cover the cost of the permit, totaling $59.50. Depending on when you purchase the permit in the month it may say $29.75 or $59.50. However, your paycheck will only be deducted $29.75 per each pay period.

Why does my permit (payroll deduction) say it expires at the end of this month? I don't want to go through this each month.

The payroll deduction permits automatically renew each month. Once you are enrolled and signed up, you will never have to repurchase your permit unless you cancel your payroll deduction. You will have to make updates and changes to your vehicles as needed.

Is there an application for financial assistance?

Working with the Office of Enrollment and Financial Aid, Parking and Transportation will offer students that meet certain specific criteria a parking allowance up to 50% of the cost of the parking permit.

Will there be a Transportation Allowance for students during the summer?

Student Transportation Allowances will not be available for summer permits.

What is the criteria to be eligible for the Transportation Allowance?

Undergraduate students must a) be in good standing, b) Pell Grant recipient, c) a commuter student and d) have a parking permit charged to their student account. Residential students are not eligible.

Graduate students must a) be in good standing, b) EFC of zero, c) live at a distance of 10 miles or more from LMU and d) have a parking permit charged to their student account.

Transportation Alternatives

What if I walk or bike to campus?

You will not have to pay to park on campus if you commute using a bike rather than a car. LMU has bike racks across campus with capacity for over 1,200 bicycles. Please be advised that motorcycles are not allowed to park in bike racks and bicycles should only be parked in official areas marked for bicycle parking.

Is there an LMU shuttle?

Yes. For more information, please refer to LMU Shuttle.

Does the LMU shuttle operate during winter break, summer, and University holidays?

The shuttle operates year round except during University holidays. For more information, please refer to LMU Shuttle.

Are bikes permitted on the LMU shuttle?

The LMU Shuttle does not currently allow bicycles.

Will LMU provide bus passes?

Parking and Transportation is selling Big Blue Bus Passes at the Parking Office in University Hall Ste. 1766. For more information, refer to Public Transit.

Does LMU have Vanpool or carpool programs?

LMU has a carpool program and vanpool program. We use vRide to coordinate vanpoolers. If you would like information on how to participate in the vanpool, please email us at parking@lmu.edu. If interested in carpooling, please check out our carpool portal.

Does LMU offer rental cars?

LMU offers ZipCars (rent a car by the hour) that are located on Rosecrans Lane and Lot O – O'Malley. For more information please visit zipcar.com

Rev. 2017 6 05